Refund and Return Policy:

We at ANF Global Inc., the owner of, are committed to providing you with a satisfying shopping experience. If you’re not completely delighted with your purchase, we offer a comprehensive refund and return policy within a 15-day window. Kindly review the following guidelines for a smooth process:

Refund Eligibility: Item Condition: Returned items must be in their original packaging and condition, devoid of any signs of use, damage, or alteration.

Initiation within 15 Days: Requests for returns and refunds must be initiated within 15 days from the date of delivery, as indicated by the tracking information.

Return Process:

  1. Contact Us: Before sending back any item, please reach out to us via the contact information provided on our website. Include your order details and provide a clear reason for the return.
  2. Approval and Instructions: Upon approval of your request, we will furnish you with comprehensive instructions for the return process, including the correct return address.
  3. Secure Packaging: Ensure that the item is securely packaged to prevent any potential damage during transit. If available, please use the original packaging.
  4. Shipping Costs: Customers are responsible for covering the return shipping costs, except in cases where the item received was damaged.

Refund Process:

  1. Inspection: Once we receive the returned item, our team will conduct an inspection to confirm that it meets the return eligibility criteria.
  2. Refund Initiation: If the returned item complies with the criteria, we will proceed with initiating the refund process. Please be aware that refunds will be issued to the original payment method.
  3. Processing Time: Refunds will be processed within 3 business days following the receipt and inspection of the returned item.

Exclusions: Custom orders and personalized items are not eligible for return or refund unless a manufacturing defect or error on our part is evident.

Lost or Damaged Returns: We cannot be held liable for items lost or damaged during the return transit. We strongly recommend utilizing a reliable shipping method with tracking and insurance coverage.

Shipping Policy:

Processing Time: Our standard processing time for orders is 21 to 28 business days, excluding weekends and holidays.

Estimated Shipping Times:

  • North America: 4-5 business days
  • Europe: 5-7 business days
  • Australia, New Zealand, and Oceania: 5-7 business days
  • Asia Pacific: 4-5 business days
  • Latin America and the Caribbean: 5-7 business days

Customs and Import Taxes: Buyers are responsible for any applicable customs and import taxes. Delays due to customs procedures are beyond our control.

Customs Duties: Please be advised that customs duties and taxes might be levied by your country’s customs office upon the item’s arrival. These charges are the buyer’s responsibility. We suggest verifying these potential additional costs with your customs office before making a purchase.

Shipping Options: We offer complimentary standard shipping for most orders. If you require expedited shipping or have specific shipping preferences, kindly get in touch with us before placing your order.

Shipping Addresses: Please ensure accurate shipping address details during checkout. We do not assume responsibility for items shipped to an incorrect address provided by the buyer.

Lost or Damaged Items: In the rare event that your item is lost or damaged during transit, please promptly contact us. We will collaborate with you to address the issue and initiate necessary claims with the shipping carrier.

Tracking Information: Upon order shipment, you will receive a shipping confirmation email containing tracking details, enabling you to monitor your shipment’s progress.

Shipping Delays: Although we strive to meet estimated shipping times, unexpected delays due to shipping carriers or customs clearance may occur. Delivery dates cannot be guaranteed.

Combined Shipping: For multiple-item orders, we’ll make efforts to minimize shipping costs through combined shipping. Feel free to contact us before placing your order to discuss combined shipping options.

For further inquiries or special requests concerning shipping, please do not hesitate to reach out to us. Your satisfaction remains our priority, and we are here to accommodate your needs.

For any assistance or inquiries related to refunds, returns, and shipping, please reach out to us at Your satisfaction is important to us, and we are here to assist you.

ANF Global Inc. Address: 91 Brian Ln, Santa Clara, CA 95051, USA

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